F.A.Q

In Luxembourg, over 90% of so-called “limousine companies” actually own only one or two vehicles, yet they advertise themselves as having a large fleet. 
When a client requests a different model or multiple vehicles, these operators often rent cars temporarily from other companies or from standard rental agencies.Such arrangements are not fully compliant with Luxembourg’s professional transport regulations, since the vehicle registration and insurance must officially state “VOITURE DE LOCATION AVEC CHAUFFEUR” and list the operating company as the legal owner.
✅ Registration (carte grise): must clearly show the mention “VOITURE DE LOCATION AVEC CHAUFFEUR.”✅ 
Owner: the name on the registration must be the same as the company issuing the invoice, not a rental agency.✅ 
License plate: ensure that the plate number matches the vehicle shown in the photo — this confirms the document’s authenticity.
✅ Insurance & compliance: these details guarantee that the vehicle is legally authorized, fully insured, and compliant under Luxembourg law.

💎 VIP Limo Luxembourg is a fully licensed and insured operator with its own modern fleet, trained professional chauffeurs, and a proven reputation for excellence, discretion, and reliability since 2016.By booking directly with us, you ensure a transparent, compliant, and premium experience — without hidden commissions or intermediaries.

All international booking platforms do not operate a local fleet nor employ their own drivers — they act as intermediaries and pass bookings to local suppliers. These middlemen often charge high commissions (30–40%) and do not guarantee additional safety, insurance or regulatory compliance.
Before confirming a booking, always request proof that the vehicle and operator comply with Luxembourg rules:

• Ask for a photo of the vehicle registration (carte grise).
• Check that the registration explicitly states “VOITURE DE LOCATION AVEC CHAUFFEUR — this is the key phrase to look for.
• Also verify that the company name listed as the owner on the registration matches the company that invoices the service.

If the registration does not show “VOITURE DE LOCATION AVEC CHAUFFEUR” and the company as owner, the booking may rely on ad-hoc rentals or subcontracting, which can create insurance and legal exposure in the event of an incident.
At VIP Limo Luxembourg we operate our own licensed fleet and can provide proof of registration and insurance on request. If you want, we can help verify another provider’s documentation for you.

🚨 Important Notice: Understanding How International Platforms Work
All international limousine or ride apps do not operate any vehicles or employ drivers in Luxembourg.They act purely as intermediaries, collecting customer requests and forwarding them to real licensed local companies.
These platforms usually charge very high commissions — often between 30% and 40%.That commission is deducted twice:

• once from the total price paid by the client (which becomes higher than a direct booking), and
• once again from the amount paid to the local company, which receives much less for the same service.

The result?The client pays more, while the local professional earns less, even though the real service is still provided by the local operator and their chauffeurs — not by the platform itself.
At VIP Limo Luxembourg, we believe in direct, transparent collaboration between clients and licensed local providers.By booking directly with us, you support a Luxembourg-based company with its own insured fleet, trained chauffeurs, and no hidden commissions — ensuring fair value and exceptional service for everyone.

Our fleet includes the latest Mercedes-Benz E-Class (Business), S-Class (First), V-Class (Business Van), BMW 5 Series and BMW 7 Series (Luxury Line).All vehicles are black, elegant, and meticulously maintained to guarantee absolute comfort and discretion.

You can book directly online through the Book Now form or contact us by phone, email, or WhatsApp.Our team is available 24/7 to confirm your transfer instantly — no waiting, no stress.

VIP Limo Luxembourg operates with clear and consistent pricing — no night fees, no Sunday or public-holiday surcharges.Every service is tailored individually, ensuring premium quality at transparent rates.

Our cancellation policy allows you to cancel your reservation up to 48 hours before the scheduled time without any charges. Cancellations made within 48 & 24 hours of the scheduled time will incur a 50% fee.
Cancellations made less than 24h is charged at 100%

Yes. All chauffeurs are trained in five-star hospitality and speak English, French, Portuguese, German, Spanish, Italien
They are hand-selected for their professionalism, discretion, and sense of service.

Booking directly with a Luxembourg-based company guarantees you up to 40 % savings compared to foreign platforms.
You support a local business, benefit from faster assistance, and enjoy a more personal service.

Choosing a local limousine service like VIP LIMO Luxembourg has many distinct advantages over an international company. One of the main advantages is our in-depth knowledge of the Luxembourg road network. Our drivers are experts in the fastest routes and high-traffic areas, ensuring a stress-free arrival at your destination right on time.

In addition, a local service offers a higher level of personalization. We are able to respond precisely to your specific needs, whether for an airport transfer, a special event or a business trip. This flexibility allows us to adapt quickly to your requests and offer you a tailor-made experience.

We accept payment by credit card (Visa, MasterCard, American Express), bank transfer and cash. For regular customers, we also offer the option of setting up a company account with monthly billing. Flexible payment options are one of our priorities to simplify your transactions.

How does VIP LIMO Luxembourg ensure the confidentiality of my personal data? The protection of your data is essential to us. We strictly comply with the General Data Protection Regulation (GDPR). Your personal information is encrypted and stored securely. It is never shared with third parties without your explicit consent. You can view our privacy policy on our website for more details.